FAQ
Everything You Need to Know About Rad-X Filter Protection
Find answers to common questions about the Rad-X Filter, from technical specifications and installation to pricing and maintenance. If you don’t see your question answered here, we’re here to help.
Do I need a power conditioner if I purchase the Rad-X Filter?
No. The Rad-X Filter goes beyond what standard power conditioners offer. It actively filters out harmful electrical noise and low-level voltage transients that traditional conditioners don’t address.
Contact us to learn how it protects your specific system.
If I already have a UPS or power conditioner, will the Rad-X Filter still help?
Yes. Even with a UPS or power conditioner, your system can still be exposed to damaging electrical noise. The Rad-X Filter adds a critical layer of protection not provided by those devices.
What's the difference between the Rad-X Filter and the Rad-X Mini?
Both models use the same proven filtration architecture, but they serve different power applications:
- Rad-X Filter: Designed for high-powered systems (480 or 277/480V, 80–425A) like CT, MRI, Cath Labs, and Linear Accelerators.
- Rad-X Mini: Sized for lower voltage applications (120/240V, 20–30A), such as Ultrasound, Mammography, Nuclear Medicine, and Bone Density systems.
Ask us about pricing and quantity discounts.
Why haven't I heard of the Rad-X Filter or APQS before?
APQS began in 2003 as a power quality consulting company, helping clients identify and solve electrical reliability issues. While APQS developed early filter prototypes at that time, the Rad-X Filter has only recently been brought aggressively to the outpatient imaging and hospital market.
Today, the Rad-X Filter is installed in healthcare facilities across North America.
Why do I need a Rad-X Filter on a brand-new imaging or therapy system?
New systems are still vulnerable to electrical noise and voltage spikes from your facility’s power environment. Over time, these disturbances degrade sensitive components, causing disruptions and reducing equipment lifespan.
Installing a Rad-X Filter from day one helps ensure optimal performance and minimizes future service needs.
What if I already have a full-service contract with my OEM or vendor?
Service contracts fix problems after they happen. The Rad-X Filter helps prevent those problems in the first place.
It reduces high-frequency electrical noise and voltage disturbances that can lead to downtime, errors, and premature equipment failure – especially in X-ray tubes and other high-wear parts.
In fact, Rad-X users typically experience a 30–50% reduction in service events over the lifespan of their equipment.
Are there other industries or applications that can benefit from this technology?
Yes. The Rad-X Filter is valuable anywhere sensitive electronics and complex electro-mechanical systems are used. This includes robotics, automated manufacturing, and more.
Who installs or activates the Rad-X Filter?
Your facility’s engineering staff or contracted electricians can install the unit using the detailed instructions provided. Remote phone support is also available to assist.
How often does the Rad-X Filter need maintenance or service?
Rad-X Filters require minimal maintenance. We recommend refurbishment approximately every 10 years or if the filter is being repurposed for a different imaging device.
What happens to the filter if I sell my imaging system
In many cases, the filter can be reconfigured and reused with another imaging or therapy system – new or existing.
Who installs or activates the Rad-X Filter?
We offer flexible options to meet your purchasing needs – including rental, leasing, and purchase. Contact your representative or the Rad-X Filter office for details.
What are your terms of purchase?
- A 50% deposit is required at the time of order (25% non-refundable)
- The balance is due 30 days after delivery to your location
What are your shipping policies?
All orders are shipped FOB destination.
What is the lead time for delivery?
Typical lead time is 12+ weeks after receiving your order and completed configuration forms. Please note this may vary due to economic conditions and supply chain availability.
Have More Questions?
Let’s talk about your specific needs.
Our team is ready to answer your questions and help you determine the best power quality solution for your facility and equipment.